Below is a chart that shows step-by-step how to order MTM & ‘Frequently Asked Questions’. You matter to us! Don’t hesitate to send us feedback and/or schedule a FREE Consultation call from our MTM Collections page. We practice sincerity in service and take your feedback as a priority.
Frequently asked questions
Most frequent questions and answers
Why don't you have excess stock?
We choose to create everything made-to measure because, not only do you deserve a more exclusive and FABULOUS experience, but you also deserve a brand, for YOU, that creates with integrity.
Love, D.Jenee’ keeps the environment in mind throughout every step of the process. From online only (no store-fronts here) shopping, to printed on demand ‘Ready, Wear’ pieces, MTM Original collections, to recyclable and compostable packaging.
I want to try custom order, but I'm not sure of my measurements?
Myself and my team are consistently making full force efforts to make this process easier for you.
Please visit MTM Collections page at the bottom to schedule a video call. I will personally help you to give yourself accurate measurements.
Please be prepared with adequate lighting, a tape measure for the body (you may purchase one on this website, allow 5 days before appt to receive), and please don’t be shy! I can’t wait to see you.
Why are made-to-order/ custom order pieces more expensive?
They are made on demand. The designer builds or grades a pattern specifically to your measurements. Love, D.Jenee’ not only does this, but all print designs used are original and are ordered and printed on fabric specifically for you. This process cuts down on waste in the environment.
Overproduction in the fashion industry is the cause behind many global problems, from wasted CO2 to excess items being landfilled or burned. By crafting everything to order, we eliminate the need for excess stock (and the air conditioned, CO2-draining warehouses in which it’s stored) and avoid mass manufacturing that results in additional waste.
What if I have problems with the fit?
We offer (1) free alteration, this includes shipping. See terms and conditions below for more details.
Where will I wear these pieces?
Love, D.Jenee’ has something for everyone. All of the pieces can be mixed and matched. These fun, fashion forward pieces are able to be worn on many occasions. The dresses can be worn casually or formally. The pants can be worn casually, formally or leisurely (athletics/performance). There are so many ways to wear Love,D. Jenee’ collection pieces because they were designed with “on-the-go” individuals in mind. What’s even better, is that these pieces are all works of art and bring meaning to simple materials.
Where does your inspiration come from?
My inspiration comes from the afro-futuristic movement. This movement is so colorful and inclusive. It reminds me of sisterly love, love doesn’t leave anyone out. Love is service. Women are a central part of the movement aka “femme the future.” Most of my greatest influences of love have been black women, and women in general have always been the backbone of the community.
How do I approach you to make an original piece?
Please see the bottom of our MTM Collections page and set up a call with the designer to discuss your vision further. I am excited to work with you, but we need to make sure I can meet your particular Custom Order needs.
Terms and conditions
Ready, Wear is made on demand and drop-shipped from outside companies. We offer these made-to-order pieces to allow collectors to support our brand at a more accessible pricepoint. The slow fashion movement influences our entire brand in that, we believe excess stock=excess waste.
Please allow up to 14 days to receive your order, as they are only cut and sewn once they are ordered.
If you should receive a Ready,Wear style that is ill fitting or improperly made. Notify us immediately and we will proceed with the exchange/return process with our dropshippers.
Love, D.Jeneé LLC is a made-to- measure company. Each product is made on demand and prints are ordered special. While we are not able to offer returns or refunds, we do allow (1) free alteration with free shipping. Every alteration after that point is a flat charge of $25. Allow (14) days to receive your MTM order and allot (6-8) weeks for possible alterations if you are purchasing these items for a special event/vacation.
For any alterations, call or text our office at 615-219-5193 to make your request. Once your request is confirmed by e-mail, you will be notified with details on shipping back to us for your first free alteration.
Our clothing is made-to-measure, just for you and no one else. Alteration returns must be received within 30 days of delivery. Please note that these terms only apply for our MTM collections. There are no returns or refunds for our Ready, Wear and Accessories, as these are made to order.
If you have any questions, please call or text our office number for help.
All Love, D. Jeneé (LDJ) Subscriptions have a (3) month probation period where you have the opportunity to cancel if the services are no longer needed. Subscription cancellation after that (3) month probation period will result in a temporary subscription on-boarding suspension of up to (6) months.
LDJ Styling Subscriptions are made for all of your online shopping pain points. Never hesitate to schedule a Personal Designer Meeting to let us take that pesky online shopping frustration off of your back.